Billing and Invoicing Details
Steps to review and estimate billing charges per month
Christian Sokolowski avatar
Written by Christian Sokolowski
Updated over a week ago

This document will walk you through Rebuy billing, definitions, estimating your upcoming invoice, and some FAQs.

To find your billing details, go to your account billing page:

Account Information:

  • Account Created:

    • This is when you first installed the app.

  • Free Trial Ended:

    • This will be a yes/no to tell you if you are still in a free trial or not.

  • Free Trial End Date:

    • This will tell you when your free trial ends or ended.

  • Next Billing Date:

    • The next date the billing cycle will run Rebuy issues an invoice (through Shopify).

Current Plan Info:

  • Current Plan Info:

    • You can find out more about our billing plans for your store by reading this section. You can also check out our pricing page for the most up-to-date pricing plan.

Current Usage:

  • Start Date:

    • This is the date your billing period began.

  • Days Remaining:

    • The amount of days remaining until the next invoice cycle.

  • Orders for Period:

    • The number of orders you have accumulated during the current period.

  • Rebuy Generated Revenue:

    • The total amount of revenue driven by Rebuy within a given period. RGR is only applied to sales driven directly by a Rebuy widget, link, or recommendation workflow.

Plan tiers are based on accumulated usage that occurs 30 days prior to start date for the billing period. Current accumulated usage for this period, as of end of day yesterday (Central Time).

General Information:

  • Uncharged Balance:

    • Any amount indicated here represents charges we have calculated but have not yet sent to shopify.

  • Monthly Billing Cap Approved:

    • This is the maximum amount you have approved with Shopify for Rebuy to bill and is not indicative of what your next bill will be.

Invoice Information:

This log will keep track of both past and future invoices.

  • Invoice #:

    • You invoice number

  • Service Period:

    • This is the timeframe of the billing cycle your invoice is for. Reminder, we bill ahead at 30 day increments. See FAQ below for more info.

  • Charges:

    • The amount due on the invoice.

  • Billing Plan:

    • This is the current version of Rebuy billing you are on.

  • Amount:

    • The total amount you owe for the given service period.

  • Balance:

    • Any outstanding balance you hold with Rebuy.

Estimating your upcoming bill:

If you are interested in estimating your upcoming bill, you can go to your reports, click 30 day, and review the results:

Your total order count number will reflect your current orders per the previous 30 days. Your Rebuy sales will account for your RGR (Rebuy Generated Revenue). You can use these numbers to determine what your upcoming invoice will be.

As a reminder, your billing page will show you which plan you are on so you can calculate it based off of your individual plan. You can also always visit our pricing page to see the most up to date plans available


  • We bill ahead:

    • We prorate our invoices for the upcoming 30 days. For example, your invoice is on 09/01/2022. That invoice will be good for the billing period of 09/01/2022 - 10/01/2022.

  • We calculate our prorated bills based off of the previous 30 days:

    • Since we prorate, we look back at the previous 30 days when it is time to issue a new bill. The results from those 30 days will determine the total billing period cost.

  • We bill in 30 days increments:

    • We bill in a rolling 30 day cycle. Not full month by full month.

  • Will my plan change automatically?

    • Yes. Depending on your monthly OPM & RGR, your plan will reflect and change accordingly. This flexibility gives you the freedom to scale at your own pace.

  • Currency conversion:

    • Our pricing is in US Dollars; if you use another currency, the amount is calculated based on current exchange rates at the time of your invoice.

  • Why are there multiple lines on the charges?

    • If you find yourself in a scenario where you exceed your billing cap with Rebuy, the invoice may consist of several line items that cumulatively equal the total amount owed to Rebuy. Upon your next login to Rebuy, you will be required to approve the billing cap change to continue to use the product. Once approved, we will proceed to invoice the remaining amount.

If you have any other questions, send us those questions through the messenger on this page with your details in hand!

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