Quick Post Purchase Demo:

Post-purchase offers occur immediately after a customer completes an order (but before the Thank You page). These offers are ideal because excitement and trust peak at the point of sale. And because the order is already complete, post-purchase offers do not impact your conversion rate.

What’s more, one-click post-purchase offers are super convenient for both the customer and the merchant. When a post-purchase offer converts, Rebuy edits the original order. No need for your customer to re-enter payment details!

Best Practices:

  • Accessories - Rebuy’s flexible rules engine allows you to customize offers based on items contained in the original order. Or, put offers on auto-pilot when you assign Rebuy's AI to offer complimentary items often purchased by previous customers.

  • Buy 1 Gift 1 - Offer two of the same product, and encourage the customer to gift one.

  • Subscriptions - Customers using Recharge can upsell subscriptions post purchase with a single click. This is a great way to increase AOV, retention, and subscriber count.

  • Mystery Gift - While mystery gifts make a great in-checkout cross-sell, they're also perfect for post-purchase offers.

  • Add social proof in the description - If you have a customer testimonial or quote, add that to the description under the language tab in the post purchase offer widget to maximize for conversions!

Post Purchase Limitations and Considerations:

  • Shopify does have some limitations on what the Post Purchase will do and when it will fire. You can review those limitations here.

  • We don't use our API's to add the item to the cart on post-purchase, we just handle displaying the offer. Shopify actually adds the items as outlined here.

  • Shopify by default holds fulfillment on items for 60 minutes.

  • Pixel tracking on the post-purchase page -

    • If your store has installed an app that adds a post-purchase page to your store's checkout, then any custom pixel tracking that you use on your store might not capture certain tracking events. Custom tracking pixels that are added to your store's Additional scripts box track events on only the order status page, which comes after the post-purchase page in the checkout. If a customer leaves your store on the post-purchase page, then no events on the order status page are tracked. You can read more about pixel tracking in Shopify documentation here.

  • Can I switch the widget between data sources like I can other wigets?

    • You cannot currently switch between data sources for Post Purchase widgets. You MUST make a new post purchase widget and data source if you want to have separate data source rules for different promotions.

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