OVERVIEW
Within this section, you will find a collection of nine cards, each representing a crucial analytic or factor that contributes to the calculation of another analytic. In addition to these cards, the report provides more comprehensive details about the performance of each product included in your post-purchase offer(s). This information offers a deeper understanding of how each individual product is performing and allows for a more in-depth analysis of their impact on the overall success of your post-purchase strategy.
This report encompass Post Purchase ONLY. If you are interested in learning more about the performance of all other widgets, head over to the Widget analytics Report article.
Merchants seeking more comprehensive information on their Post Purchase A/B tests and the status of each individual Post-Purchase flow can access this detailed information within the Post-Purchase flow itself.
RUN A POST PURCHASE REPORT
There are two ways to run the Post Purchase analytics report.
RUN VIA REPORTS PAGE
Go to the Rebuy Admin > Reports page and select either Today, 30, 60, 90, or a custom report option to generate a report for the specified date range.
If you run the report via this method, you will need to switch from the widget report tab to the post purchase tab.
RUN VIA POST PURCHASE PAGE
Go to the Rebuy Admin > Post Purchase > Post Purchase Analytics. The date range will default to today. You can adjust the date range to 30, 60, 90, or a custom report option to generate a report for the specified date range.
FLOWS AND PRODUCTS REPORTING TABS
Within post-purchase analytics, you'll encounter two distinct reporting tabs: one for flows and another for products. These tabs break down the information, providing you with a detailed view of each flow's performance and specifically how well each product is performing within the post-purchase offers.
ANALYTIC DEFINITIONS
DASHBOARD | DESCRIPTION |
Total Orders | The total number of orders made by customer for the time period. |
Total Displayed | The total number of times the post purchase offer(s) were displayed. |
Display Rate | The percentage of orders that resulted in a post purchase offer being displayed to customers. |
Total Sales | The total number of sales, in your store's currency, that have gone through your store. |
Total Orders Added To | The total number of orders a post purchase item has been added to the original order. |
Conversion Rate | This will show how your post purchase offer(s) are performing. The higher the rate the better. The lower the rate, you should review your offer to ensure it is enticing enough to boost your AOV. |
Revenue Per Order | This represents the average revenue gained from each order that was generated through post-purchase offers. |
Total Items Added | Total amount of items added to the initial purchase. |
Total Subscription Items Added | This will show how many subscribers you gained if you have a subscription offer within your post purchase. |
FLOWS | DESCRIPTION |
Flow Name | Unique name and ID for your flows. |
Total Displayed | The total number of times the flow was displayed. |
Display Rate | Number of orders that resulted in an offer being displayed. |
Total Orders Added To | Total number of orders a post purchase item has been added to. |
Conversion | The rate at which the offer has converted into a sale. |
Total Sales | Total sales gained from the specific flow. |
Revenue per Order | Average revenue gained from each flow purchase. |
Total Items Added | Total amount of items added to the initial purchase. |
Total Subscription Items Added | How many subscribers you gained from subscription upsells. |
PRODUCTS | DESCRIPTION |
Product Title | Title of the product. |
Variant ID | Unique variant ID associated to the product. |
Displayed | Total number of times the product was displayed. |
Purchased | Total count of products purchased. |
Subscription Purchased | Total number of subscriptions purchased of the product. |
Sold Quantity | Total amount sold |
Conversion Rate | The rate at which the offer has converted into a sale. |
Total Sales | Total sales gained of the specific product |
Revenue per Order | Average revenue gained from each flow purchase. |
FAQ
What timezone are reports generated in?
The reports reflect the merchant's timezone configured in Shopify, which is derived from the "iana_timezone" field in the "shopify_shop_data" admin data of the store on Shopify. Both web and exports use the same timezone.
Are refunds included in the Rebuy Post Purchase analytics?
Currently, post-purchase orders are tracked separately from the initial orders, resulting in the inability to identify refunds at present. However, in the future, we plan to integrate both post-purchase and widget analytics, during which refunds will be subtracted from the overall analytics.