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Tracking Post-Purchase orders in Shopify
Tracking Post-Purchase orders in Shopify

Tracking orders that accepted a Post-Purchase offer

Jason Khan avatar
Written by Jason Khan
Updated over a week ago

If you're interested in tracking which of your orders have a Post-Purchase offer included, you're able to use the Rebuy Reports. You could also exploring using the Shopify Flows app. This article will outline the steps for doing both.

Please use this article as a guide only. Shopify Flows is not a Rebuy product therefore Rebuy has no control over when they make changes. The Flow set up shown here is an example we've seen work in the past.

Any questions or concerns would need to be directed to the Shopify Flows team. Rebuy Support is unable to assist with setting up your flow.


Post-Purchase Orders Example

Orders that have been edited to include a Post-Purchase item will have a unique identifier within the order history indicating that the Post-Purchase offer was accepted during the checkout process.


Using Rebuy Reports to track Post Purchase orders

Within your Rebuy Admin, click on the Reports tab, select a date range and then click "Export Orders Lines". This will download a CSV file that will contain Shopify Order IDs and show which order(s) contain Rebuy Post Purchase items.

For more details please refer to our Widget Reporting Analytics help document.

Setting up Shopify Flows

To detect which orders have accepted a Post-Purchase offer, you'll need to use the Shopify Flows "Order Created" event. Then check if that order has been edited and if so, was it edited by the Rebuy app? If so, tag that order.

Configure your Shopify flow as shown below. This setup should automatically assign tags to orders that have been edited (accepted a post-purchase offer). By tagging these orders, you can effortlessly monitor and filter them for easy reference.

Please use this article as a guide only. Shopify Flows is not a Rebuy product therefore Rebuy has no control over when they make changes. The Flow set up shown here is an example we've seen work in the past.

Any questions or concerns would need to be directed to the Shopify Flows team. Rebuy Support is unable to assist with setting up your flow.

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