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Installing or Uninstalling Rebuy

A quick tutorial on how to install or uninstall Rebuy

Christian Sokolowski avatar
Written by Christian Sokolowski
Updated over a week ago

Installing Rebuy

The installation of Rebuy is a straightforward procedure that can be completed in just a few steps. To begin, access your Shopify administrative portal and log in. From there, you have a couple of options: either click the "Add Apps" button and search for Rebuy using the top search bar, or navigate directly to the Shopify app store and search for Rebuy. For ease of navigation, you can also just click here to be directed to the Rebuy app store page.

Upon reaching the app store, all you have to do is click the "Add app" button. This action will redirect you to a new page where you can review and accept the terms and conditions before proceeding with the app installation.

And that's all it takes! Rebuy will now be successfully installed, allowing you to begin customizing your store and implementing personalized recommendations. To commence, simply follow the prompts provided by Rebuy and make sure to explore our comprehensive getting started guides for complete setup instructions!

Uninstalling Rebuy

First, we hope that you would reconsider sticking with Rebuy! We are committed to assisting you with any challenges you may have encountered during the process. Our dedicated support team and success teams are available to chat with you, and our experts are ready to provide guidance and resolution for any remaining concerns or questions you may have.

If you have determined that the app is not suitable for your needs and you wish to proceed with uninstallation, you can follow the instructions outlined below. By completing these steps, your subscription will be canceled, and all the code associated with Rebuy will be deactivated, ensuring it is no longer active on your store.

First login to your Shopify administrative portal and click apps, then click the "App and sales channel settings."

Once you are in the Apps and sales channels settings, you can simply click "Uninstall."

Upon initiating the uninstallation process, a pop-up will appear, asking for your confirmation. Additionally, there is an optional field where you can provide your reason for uninstalling. We highly value feedback as it helps us improve our services, so any insight you can provide is greatly appreciated. However, if you prefer not to share your reasons, you can simply click the "Uninstall" button without filling out the optional field.

This message serves as confirmation that your subscription has been successfully canceled, and as a result, all the code related to Rebuy has been deactivated. This ensures that Rebuy is no longer active on your store.

NOTE: If you built and installed any custom Rebuy code directly into your theme you may still see that code in the theme file. It will be rendered useless without Rebuy installed, but for good measure you can remove it at any given time.

If you have any questions, feel free to contact our Support team.

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