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Okendo and Rebuy Integration

Utilize Okendo and Rebuy to gather and display customer ratings & reviews to instill trust and boost conversions.

Christian Sokolowski avatar
Written by Christian Sokolowski
Updated over 2 weeks ago

What is Okendo?

Okendo is a customer review and ratings platform tailored for e-commerce. It enables merchants to collect and curate product reviews, rich ratings (including photos and videos), and user-generated content (UGC), which helps build trust, enhance brand credibility, and support conversion through social proof.


Integration Overview

The Okendo + Rebuy integration links your Rebuy and Okendo accounts, allowing star ratings and review snippets to appear directly below recommended products in Rebuy-powered upsell and cross-sell widgets. This seamless pairing enhances shopper trust and engagement, boosting conversion potential. Additionally, for merchants using dual review platforms, the integration supports gradual transitions by enabling simultaneous use of Okendo reviews on unpublished themes, ensuring that live themes remain unaffected.


Installation Instructions

Prerequisites

  • Okendo must be fully installed and configured on your store. Use Okendo’s documentation for setup guidance.

Integration Installation

  1. Enable the Integration

    • In Rebuy Admin, navigate to the Integrations tab.

    • Locate Okendo and toggle the switch ON.

    • A confirmation (e.g., “Successfully connected”) should appear.

  2. Add Okendo Stars to Widgets

  3. Customize Review Colors (Optional)

    • From Rebuy Admin, go to Dashboard → Manage Rebuy Theme.

    • Under Product Reviews, adjust star colors to match your branding.

    • Click Save, and your custom styles will be applied.

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