Content blocks serve as an excellent method to incorporate additional content into your checkout, thank you, or order status pages. You can Add customer reviews, influencer testimonials, and trust badges to reduce the risk of abandoned checkouts!
Already know how to install a content block and want to know how to customize it? Head over to our settings guide here.
Content blocks can be accessed by all merchants, but they can only be placed into the checkout by Shopify Plus merchants.
Shopify Plus merchants can add content blocks to:
Checkout
Thank you page
Order status page
Non-Shopify Plus merchants can add content blocks to:
Thank you page
Order status page
Content Block Installation
Video Installation Guide
Check out our step by step video for instructions for creating and installing a Content Block.
Getting Started and Installation Instructions
Access Rebuy Admin – Log in to your Rebuy dashboard.
Navigate to Checkout Extensions – Go to the Checkout & Post Purchase section, then select Checkout Extensions.
Create a New Widget – Click New Widget to start creating your content block.
Select Placement – Choose where the widget will appear: Checkout Page, Thank You Page, or Order Status Page.
Select Widget Type – From the widget options, select Content Block.
Name Your Widget – Give your content block a clear name for easy identification later.
Add Content – Add an image, layout, or text element to your content block.
Copy Widget ID – Once your content is added, copy the Widget ID. You'll need this for installation in Shopify.
Install in Shopify Editor – Click Install this widget in Shopify Editor.
Open Shopify Theme Editor – Navigate to the Checkout Page and click Customize.
Add Rebuy Smart Component – Click Add Block, then select Rebuy Smart Component.
Paste Widget ID – Paste your copied Widget ID into the component settings and set "hide this extension" to NO.
Publish – Save your changes to publish the content block live on your checkout or order status page.
Congratulations! You have successfully installed your content block! If you'd like to change the location of the widget, you can click and drag it to the proper placement in the checkout editor within Shopify.
NOTE: Keep in mind that the save button in Shopify won't automatically refresh the page, so you'll need to refresh the page manually to view the app in the checkout previewer.
Customizing Content Blocks and Settings
Now that you've learned how to install a content block, it's time to get creative. There are many different options of customization available and you can read about those here.
FAQs
Where can I add content blocks?
Currently you can add them to the checkout, thank you, or order status pages if you are on Shopify Plus. If you are not on Shopify Plus, then you can only add them to the thank you, or order status pages.
Why is my content block pushing down into a different section of the Checkout Page?
In some cases (such as when the customer is logged in), Shopify will collapse certain sections of the Checkout page. For this reason, you may need to nest the App Block into a specific sub-section of the page, and also turn on the "Automatically expand sections to show app" toggle under "Checkout behavior".
For example:
Do I need a data source for the content blocks?
No, there are no data source requirements for the content block. It will be shown every time someone lands on the specific page you configure.
Do content blocks support videos?
No, Shopify doesn't currently allow video support for Checkout Extensions, including Content Blocks. As a workaround, you can use animated gif files to introduce motion and action to a Content Block, however, it will lack the playback features and audio included with a standard video file.
What are the recommended image dimensions for different placements locations?
The maximum image width is approximately 600px near the checkout fields and 375px near the Order Summary on the right. For images with text or important details, it’s best to use 2x asset dimensions (e.g., for a 375px display, upload a 750px image) to ensure clarity.
Is it possible to a a survey in or post checkout?
Currently, there is no way to add a survey directly to the checkout page.
It is not possible to add a survey to the thank you page after an order is placed.
There is no option to integrate a survey into the order status page.
Surveys cannot be added to the post-purchase page at this time.
What is the ideal image width and scaling guidance?
We generally recommend an image width of at least 750px to allow for high-quality scaling. While we can scale images down without losing quality, note that we cannot scale them larger than their original dimensions.