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Installing Recharge and Rebuy Subscription Integration
Installing Recharge and Rebuy Subscription Integration

This help article will show you how to integrate Rebuy with Recharge!

Strauss Van Wagenen avatar
Written by Strauss Van Wagenen
Updated over 8 months ago

OVERVIEW

Take your subscription game to the next level with Rebuy's seamless integration for Recharge! πŸ’ͺ If you're using Recharge to expand your subscriber base, now you can supercharge your average subscription value with Rebuy's smart personalization engine. ✨ You have the power to either use ready-made rulesets or fine-tune each rule to maximize your average order value (AOV). πŸ“ˆ Leverage Rebuy's magic to retain more customers and supercharge your subscription business. πŸš€


IMPORTANT NOTICE

RECHARGE NOTICE

There are two different configurations if you are using recharge. Please review the two checkout types and choose which fits your particular store's needs.


​RECHARGE CHECKOUT
If you are using Version 1 (V1) of Recharge (with Recharge checkout), please note that this version does not require this subscription integration to be configured. You will just need to set up the integration following the instructions in this article.

SHOPIFY CHECKOUT
Users on Version 2 (V2) of Recharge (with the Shopify checkout and using the the new Product Subscription Plans unveiled by Recharge), should set up their subscription integration following the instructions in the Subscription Integrations article.

Please ensure that you choose the appropriate integration based on your Recharge version and your usage of selling plans to ensure a smooth subscription experience. If you have any further questions or need assistance, please reach out to our support team.


INSTALLATION INSTRUCTIONS

In order to connect Recharge to Rebuy you will need to open up the Recharge app in one tab while you have the Rebuy app open in another tab. This is needed for the O-Auth connection to work properly. From the Rebuy admin, head to the "Integrations" tab on the left hand side. Here you will see "Subscriptions" and "Recharge" integration options. If you are not on V1 Recharge you will need to connect both to receive the Recharge functionality.

In Subscriptions, select Recharge and click "Connect".

For Recharge option in integrations, press the connect button and choose your options for either self checkout or recharge checkout.

SELECT CHECKOUT

Be sure to select the proper checkout that your Shopify store is using. The default is the Recharge checkout (with the option to add a custom checkout domain if you have one), and the Shopify checkout for merchants on the Recharge Shopify Checkout Integration.

For merchants on the Recharge Shopify Checkout Integration, select Shopify Checkout.

RECHARGE CHECKOUT


SHOPIFY CHECKOUT

Users on Version 2 (V2) of Recharge (with the Shopify checkout and using the the new Product Subscription Plans unveiled by Recharge), should set up their subscription integration following the instructions in the Subscription Integrations article.


FAQs

  • Why am I being redirected to the Recharge Checkout page via Smart Cart instead of the Shopify Checkout page when I already have my default Checkout option configured on Rebuy's Recharge integration page?

    • To solve for this, you can change the "Checkout Routing" option under the "Checkout Button" settings in your Smart Cart settings to "Shopify Always".

    • For the opposite situation (redirecting to Shopify Checkout instead of Recharge Checkout), you can select "Recharge Always":

  • Why don't I see an option to "Upgrade to Subscription" when I add a one-time variant to cart?

    • First, ensure the Recharge integration is properly enabled per the instructions above. If the integration has already been enabled, you may need to perform a Product Data resync and/or a Recharge Webhooks resync in your Rebuy Admin Settings.

    • To perform a Product Data resync, follow the steps in the help doc here.

    • To perform a Recharge Webhooks resync, navigate to your Rebuy Admin Settings, then Status page. Scroll down to the Recharge Webhooks section, then click Resync:


      If you have any questions, feel free to contact our Support team.

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