The Subscriptions integration lets Rebuy use the subscription plans your subscription app saves in Shopify, called selling plans. Once it is on, Rebuy can offer subscriptions in the Smart Cart, widgets, Bundle Builder, and checkout, and let shoppers switch a one-time item to a subscription.
The integration lives in the Rebuy admin under Integrations > Subscriptions.
This article covers which subscription apps work with the integration, how to turn it on, how to refresh your selling plan data, and where subscription options appear once it is set up.
Which subscription apps work with the Subscriptions integration
The Subscriptions integration works with any subscription app that saves its subscription plans as Shopify selling plans. When you connect the integration, you choose your app from the Subscription Provider menu, which lists the following apps: Appstle, Awtomic, Bundles.app, Groovy, Inveterate, Loop, Ongoing, Ordergroove, Prive, Purple Dot, Recharge, Seal, Skio, Smartrr, Stay Ai, Subify, Subscribfy, Super Simple, Tryonify, Upscribe, Withfriends, and Yotpo.
If your subscription app uses Shopify selling plans but is not in the Subscription Provider menu, choose Other.
Turn on the Subscriptions integration
Turning on the Subscriptions integration tells Rebuy to load your store's selling plans and which subscription app manages them. To turn it on:
In the Rebuy admin, go to Integrations > Subscriptions.
Switch the Status toggle on, then click Yes in the Enable Subscriptions? dialog. The status changes to Connected.
Click Connect Subscriptions. The button stays unavailable until the status shows Connected.
In Subscription Provider, choose the app that manages your selling plans, or Other if it is not listed.
If your store runs a second subscription app, choose it in Additional Subscription Provider (Optional). It must be a different app from the one in Subscription Provider.
Click Connect.
Once the integration is connected, go to Settings > Status and click Resync on the Selling Plans row so Rebuy has your current plans.
Using Recharge with the Subscriptions integration
A store selling Recharge subscriptions turns on this Subscriptions integration with Recharge chosen as the Subscription Provider, and also connects the Recharge Integration under Integrations > Recharge with its Checkout option set to Shopify Checkout. Recharge runs subscriptions on Shopify's own checkout, and Recharge ended access to its separate Recharge checkout for Shopify stores on October 18th, 2024.
For the Recharge Integration steps and why its Checkout option should be Shopify Checkout, see Recharge & Rebuy Subscription Integration.
Resync your selling plan data
A resync loads your current selling plans into Rebuy right away, which is useful after you connect the Subscriptions integration or change plans in your subscription app. To resync:
In the Rebuy admin, go to Settings > Status and find the Integrations section.
Click Resync on the Selling Plans row.
If your subscriptions run through Recharge, also click Resync on the Recharge row.
In the Data Sync Status section, click Resync on the Products card, since subscription options are read from your product data.
For every resync option on the Status page, see Sync Product Data, Store Data, and Clear Cache.
Where subscription options appear on your store
With the Subscriptions integration connected, each Rebuy feature that offers subscriptions has its own setting to turn on. The table below lists each feature, the setting that turns on subscription options there, and the article with the full steps.
Where shoppers see subscription options | What to turn on in Rebuy | Full steps |
Smart Cart line items | Switch to Subscription on the Smart Cart's Cart Items component | |
A pop-up when a shopper adds a one-time item on a product page | A Switch to Subscription pop-up widget | |
Bundle Builder bundles | Switch to Subscription in the bundle's settings, with the bundle's discount mechanism set to Shopify Functions | |
Rebuy widget recommendations | Product Type in the widget's Product Settings, set to Subscription or Both where the widget type offers it | |
Shopify checkout line items | The Line Item Editor in Rebuy's Checkout Extensions | |
Post-purchase offers | Product Type on the offer, set to Subscription Only. A post-purchase offer adds a subscription product to the order and does not switch an item already in the order. |
FAQs
Do Recharge subscription plans work with Switch to Subscription in the Smart Cart?
Yes, Recharge subscription plans work with Switch to Subscription in the Smart Cart once the Subscriptions integration is connected with Recharge as the Subscription Provider and the Recharge Integration's Checkout option is set to Shopify Checkout. The steps are in Recharge & Rebuy Subscription Integration.
How quickly do selling plan changes show up in Rebuy?
Selling plan changes you make in your subscription app show up in Rebuy after Rebuy's next scheduled refresh of your selling plan data, or right away when you resync. Rebuy keeps its own copy of your selling plans and refreshes it on a schedule, so a plan you add, rename, or reprice keeps its previous version in Rebuy until that copy refreshes.
To see a change right away, go to Settings > Status and click Resync on the Selling Plans row, then on the Products card in Data Sync Status.
Can B2B orders include subscriptions?
No, Shopify B2B orders cannot include subscriptions. Shopify lists subscriptions among the features that do not work with B2B orders, so Rebuy's subscription options do not apply to them. See Shopify's list of B2B considerations.
How do I change the delivery frequency text in Rebuy's subscription menus?
The delivery frequency text in Rebuy widget subscription menus comes from the selling plan names your subscription app saves in Shopify. To change that wording, rename the selling plans in your subscription app, then resync the Selling Plans row on Settings > Status.
In the Smart Cart, the Switch to Subscription labels on the Cart Items component control the frequency wording, as described in Smart Cart: Switch to Subscription.
Styling the frequency menu beyond Rebuy's settings takes custom CSS or code from your own developer. Rebuy Support does not build or troubleshoot custom code.