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Enabling Subscription Integrations
Enabling Subscription Integrations

Boost subscription sales with your preferred app using our seamless integration and advanced features. πŸš€

Christian Sokolowski avatar
Written by Christian Sokolowski
Updated over 2 months ago

OVERVIEW

Boost your subscription sales effortlessly with the subscription app of your choice, thanks to our smooth integration and advanced features. πŸš€ Rebuy streamlines your subscription models by seamlessly importing product selling plan data from Shopify. πŸ”„ This versatile capability empowers you to seamlessly integrate subscription functionalities into Rebuy widgets and the Smart Cart. πŸ›’πŸ’Ό

Rebuy seamlessly integrates with a variety of selling plan subscription apps, including but not limited to the ones listed below. If you have any specific questions about a selling plans app that isn't mentioned here, please don't hesitate to reach out to our Support team, and we'll be delighted to assist you!

Appstle, Bundles.app, Groovy, Inverterate, Loop, Ongoing, Prive, Purple Dot, Recharge, Seal, Skio, Smartrr, Stay Ai, Subify, Subscribify, Super Simple, Tryonify, Upscribe, Withfriends, Yotpo, etc.


IMPORTANT RECHARGE INFO

RECHARGE NOTICE

There are two different configurations if you are using recharge. Please review the two checkout types and choose which fits your particular store's needs.


​RECHARGE CHECKOUT
If you are using Version 1 (V1) of Recharge (with Recharge checkout), please note that this version does not require this subscription integration to be configured. You will just need to set up the integration following the instructions in the Recharge and Rebuy Subscription Integration article.
​

SHOPIFY CHECKOUT
Users on Version 2 (V2) of Recharge (with the Shopify checkout and using the the new Product Subscription Plans unveiled by Recharge), should set up their subscription integration following the instructions in this article."

Please ensure that you choose the appropriate integration based on your Recharge version and your usage of selling plans to ensure a smooth subscription experience. If you have any further questions or need assistance, please reach out to our support team.


ENABLING SUBSCRIPTIONS

To begin, please log in to the Rebuy admin panel, navigate to the "Integrations" tab, and select the "Subscriptions Integration" option.


Once you've reached the subscriptions page, simply switch the integration status to "On" and confirm your desire to enable the subscription feature. After enabling the integration, a confirmation pop-up will appear, and you will also observe a "connected" status displayed on the page.

One final step remains, which is to link your particular subscription provider. To accomplish this, click on "Connect Subscriptions," select your primary subscription provider from the dropdown menu, and then click "Connect." A confirmation pop-up will appear, verifying the successful completion of the integration.

Important notes:

  1. If you do not see your subscription provider in the dropdown menu and are aware that they use Shopify selling plans, you can select 'Other' from the dropdown menu.

  2. You have the option to choose a secondary subscription provider, but this selection is optional and not required for your primary provider's functionality.

Once this process is completed, Rebuy will have access to your subscription plans, enabling the use of the "switch-to-subscription" feature. Consequently, Rebuy will be able to recommend subscriptions for relevant products and activate the "switch-to-subscription" functionality in the following product areas:

  • Switch to Subscription in Smart Cart

  • Switch to Subscription on checkout pages (Checkout Page Widget only)

  • Switch to Subscription Pop-ups

  • Subscription select on Rebuy carousels



FAQ

  • What will function with the subscription integration?

    • Switch to Subscription in Smart Cart

    • Switch to Subscription on checkout pages (Checkout Page Widget only)

    • Switch to Subscription Pop-ups

    • Subscription select on Rebuy carousels

    • Post purchase offers

  • Are Recharge Subscription Plans compatible with Switch to Subscription in Smart Cart?

    • Yes, once you connect to Recharge following the steps mentioned in the article above, you should be able to see your subscription plans in Smart Cart.

  • Do I need to do anything if I am using Recharge?

    • Version 1 (V1) - Metafields via Webhooks
      If you are using Version 1 (V1) of Recharge with metafields via webhooks, please note that this version does not require this subscription integration to be configured. You will just need to set up the integration following these instructions. Regardless of whether you are using Recharge checkout or Shopify checkout, selling plans should not be enabled for V1 users.

      Version 2 (V2) - Recharge API
      For users on Version 2 (V2) of Recharge with the Recharge API, the integration with Shopify checkout and selling plans works differently:

      • If you are using selling plans in conjunction with V2, you can enable subscriptions integration, and it will work seamlessly.

      • However, if you are on V2 but not using selling plans, you do not want to enable this feature. Keep this feature disabled in your settings to avoid unnecessary complications.

      Please ensure that you choose the appropriate integration based on your Recharge version and your usage of selling plans to ensure a smooth subscription experience. If you have any further questions or need assistance, please reach out to our support team.

  • What subscription platforms use this integration?

    • Any subscription platforms using Shopify's Selling Plans will integrate with Rebuy in this way. Appstle, Bundles.app, Groovy, Inverterate, Loop, Ongoing, Prive, Purple Dot, Recharge, Seal, Skio, Smartrr, Stay Ai, Subify, Subscribify, Super Simple, Tryonify, Upscribe, Withfriends, Yotpo, etc.

  • Does the selling plan data update real time?

    • Since Shopify does not currently have any webhooks for this information, Rebuy is regularly comparing the data that is stored with your store's data. So, this means that it may be possible that when you make changes to your selling plans via the subscriptions app that you are using, the data may be stale for a short while.

  • Are B2B orders compatible with Subscriptions?

  • How can I adjust the "Delivery Frequency" text in the Subscription product variant dropdown in my Smart Cart and Widgets?

    • This text is pulled directly from your Selling Plan provider's product data in Shopify Admin, so to adjust the wording you would need to rename the delivery frequency text within your Selling Plan app accordingly.

    • The styling of the "Delivery Frequency" dropdown menu text is currently limited to resizing of the variant dropdown menu button only, using Custom CSS or JS in your Smart Cart and/or Widget settings in Rebuy Admin. Please note that Developer support is recommended for this type of customization, and additional customization may warrant the usage of a Custom Smart Cart Template.

  • Can I force an update of the data?

    • Yes! you can request a resync of the data from the Rebuy account tab. See below for a step by step walkthrough.

Navigate to the Settings page and click Status as shown below. This will then take you to the Status page.

From there, scroll down until you find Shopify Selling Plans and the click Resync. Once you do this, the changes you made on your subscription app will updated within the Rebuy system.

Please note that if you are using Recharge for your subscription selling plans, you will also need to resync your Recharge Webhooks as shown below.

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