For merchants using Ship Station to handle their fulfillment's you may run into an issue where Rebuy Attribution data is being printed on your packing slips.
This is a bad look for your customers and the extra printing can lead to higher billing for merchants from Ship Station.
What is Rebuy Attribution Data?
Rebuy Attribution data appears on Shopify Orders for items that were added from Rebuy products. This is called Rebuy Generate Revenue (RGR).
Understanding Rebuy Attribution Data?
Rebuy Attribution data helps merchants reliably measure the contribution of Rebuy to their Average Order Value (AOV). This data is necessary to ensure that Rebuy charges merchants correctly and accurately.
For more information about Rebuy Attribution data, please visit our Reports help document.
Why would Rebuy Data appear on packing slips.
It seems that Ship Station's approach is to pull all of the order data and print everything on the packing slips. Regardless of whether this increases costs for merchants or if the data they're printing is for internal reporting only.
Rebuy Attributes are all underscored to denote that they're internal facing and not meant for customers to view.
_attribution: Rebuy Cart
Steps to Prevent Attribution Data from Appearing on Packing Slips
To prevent any such information from showing, here are some steps you can take:
Step 1: Log into your Ship Station account and click on settings.
Step 2: Access your packing slip templates and click on the '...' next to the template you want to edit.
Step 3: Edit the line that has [Item Title] to only have [Item Title].
Removing the [Item Options] that appears by default is what stops the Attribution data from being pulled in.
And that's it! By doing this, you can make sure that Ship Station doesn't print unnecessary data on your packing slips.