Overview
Shopify is making updates that will affect the functionality of widgets on the Thank You Page and Order Status Page. If you are currently using legacy widgets that rely on ScriptTag functionality, these will no longer be supported by Shopify. To learn more about the deprecation, you can see Shopify's public announcement.
The use of additional scripts on the Thank you and Order status pages has already been deprecated and is no longer supported. Instead, you should use app blocks and web pixels to recreate customizations for these pages. If you haven't upgraded your pages yet, you need to do so by the following deadlines:
For Shopify Plus plan users, the deadline is August 28, 2025.
For non-Plus plan users, the deadline is August 26, 2026.
After these dates, the pages will be auto-upgraded to the new versions if not done manually before the deadline.
To ensure continued functionality, merchants need to migrate to Checkout Extensions, Content Blocks, and/or Post-Purchase Widgets as replacements for these deprecated widgets.
Understanding the Affected Pages
Thank You Page
This page is displayed once after a customer completes checkout.
Customers cannot revisit this page later.
It provides order confirmation and a confirmation number.
Order Status Page
This page is accessible multiple times after an order is placed.
Customers receive an order confirmation email with a link to this page.
This page provides order tracking and shipping updates.
How to Check If You’re Using the Deprecated Version
Navigate to Settings > Checkout in your Shopify admin.
Look for a notice in the Configurations section regarding upgrading the Thank You and Order Status pages.
If you see an upgrade prompt, you are still using the deprecated version and must switch to the new version.
Alternative Widgets For Recommendations
Post-Purchase Widgets
With the deprecation of Thank You Page and Order Status Page widgets, Post-Purchase Widgets offer a powerful alternative for engaging customers and driving additional revenue. This feature can be used on any Shopify plan.
Unlike traditional Thank You Page widgets, Post-Purchase Widgets appear immediately after checkout—before the customer reaches the Thank You Page—allowing them to seamlessly add additional products to their order without re-entering payment information.
Checkout Extensions and Content Blocks
Shopify Checkout Extensions enable merchants to personalize and optimize the checkout experience, increasing conversions and reducing checkout abandonment. With Rebuy Checkout Extensions, you can seamlessly integrate dynamic product recommendations, custom messaging, and enhanced branding—all without complex development.
Content blocks let merchants add custom text, images, and descriptions to the checkout, thank you, or order status pages, enhancing the customer experience, building trust, and communicating key information.
Built into Shopify’s Checkout UI Extensions, Checkout Extensions allow merchants to customize the checkout experience directly within Shopify’s editor for a seamless, no-code setup.
Shopify Plus Merchants
As a Shopify Plus merchant, you have the ability to add Checkout Extension blocks for product recommendations or images directly into your checkout. You can also use the checkout extensions content blocks to add images to your checkout, order status page, or thank you page.
You cannot add product recommendations to the order status page, or thank you page.
Non-Shopify Plus Merchants
If you are a non-Shopify Plus merchant, you do not have the option to add product recommendations to your checkout. However, you can still enhance your customer experience by adding images to your order status page or thank you page via content blocks.
You cannot add product recommendations to the order status page, or thank you page.
Compatibility Matrix
Feature Description | Shopify Plus | Non-Shopify Plus |
Product Recommendations - Checkout | Yes | No |
Content Blocks - Checkout | Yes | No |
Content Blocks - Thank You Page | Yes | Yes |
Content Blocks - Order Status | Yes | Yes |
Product Recommendations - Post-Purchase | Yes | Yes |
Product Recommendations - Thank You Page | No | No |
Product Recommendations - Order Status | No | No |