What is Route?
Route is a ecommerce solution that combines package protection, real-time tracking, remarketing, and sustainability initiatives. By integrating Route, merchants can:
Offer customers assurance against lost, stolen, or damaged packages.
Provide real-time order tracking.
Promote carbon-neutral shipping options.
Deliver personalized product recommendations to encourage repeat purchases.
Route not only enhances the post-purchase experience, but also builds trust and encourages repeat business.
Smart Cart App Overview
The 1-Click Route Protection Smart Cart App allows you to seamlessly incorporate package protection into your online shopping cart. With this app, you can provide your customers with peace of mind by guaranteeing the safe delivery of their packages and quickly resolving any shipping issues that may arise.
The Route Smart Cart App allows you to:
Offer customers the option to add package protection at checkout.
Provide real-time tracking updates for orders.
Enhance customer trust and satisfaction.
Installation Instructions
Prerequisites
Before setting up the Route app in Smart Cart, ensure you have:
An active Route account.
Access to your Route Merchant ID.
Additional details can be found in Route's help center.
Smart Cart App Installation
Obtain Your Route Merchant ID:
Log in to your Route Merchant Portal.
Navigate to your account settings to find your Merchant ID.
Connect Route in Rebuy:
Navigate to the Integrations tab in your Rebuy admin.
Select Route.
Click Connect Route and enter your Merchant ID.
Configure Smart Cart:
Go to Smart Cart Settings and open the cart you wish to modify.
Navigate to the section where you want to add the component.
Click Add Component within that section.
Select Add Smart Cart App.
Search for "Route" and click Install.
Toggle the app to Active and click Save.
Position the app within your cart as desired.
Customer Examples
FAQs
How does Route benefit my customers?
How does Route benefit my customers?
Route provides customers with the option to protect their packages against loss, theft, or damage, and offers real-time tracking updates, enhancing their post-purchase experience.
Is there an additional cost for customers to add Route protection?
Is there an additional cost for customers to add Route protection?
Yes, customers can choose to add Route protection at checkout for an additional fee, which varies based on the order value.