A post-purchase product offer presents an extra sales opportunity to customers right after they finish checkout. This guide introduces post-purchase checkout extensions, enabling merchants to incorporate additional steps in the post-purchase experience. These extensions showcase multiple offers, depending on whether the customer accepts or declines the initial offer.
TECHNICAL WALK THROUGH
BUILDING AN UPSELL OR DOWN-SELL
Go to the specific flow where you want to incorporate an upsell or downsell. Begin by selecting your initial offer, which will be assessed during the checkout process.
Click on the "Accept" and "Decline" buttons within the workflow to specify the subsequent actions to be taken if the initial post-purchase offer is either accepted or declined. Also, choose the post-purchase widget you want to display for the upsell and/or downsell.
Once you are ready to set your flow live, you can head back to the main flows page and simply turn it on from there!
POST PURCHASE A/B TESTING
We have the capability to A/B test the post purchase widgets constructed in the new flow section. This is vital to comprehending which combination of regulations will give you the highest ROI. For steps to implement Post Purchase A/B testing check out our helpful guide.
POST PURCHASE REPORTING ANALYTICS
For more comprehensive reporting analytics, head over to our post purchase analytics to gather more insight into the performance of your offers.