With Smart Cart, you can offer a seamless and consistent experience for your customers by allowing them to apply gift cards just like any other discount code. Gift cards can now be entered directly into the Smart Cart’s discount code field, just as they are in Shopify's checkout.
You also have the ability to enter discount codes in Smart Cart. If you're interested in learning more about how to set up and customize discount codes, check out our Discount Code Setup Guide for detailed instructions.
What is Gift Card Support in Smart Cart?
Gift card support enables customers to apply gift cards directly in the Smart Cart, using the same input field where they would typically enter discount codes. By offering this functionality, merchants can create a unified shopping experience where customers can easily apply both gift cards and discount codes.
Why Use Gift Card Support in Smart Cart?
The ability to apply gift cards in the Smart Cart is important for merchants who want a consistent customer experience between the cart and checkout. This feature ensures that customers can easily redeem their gift cards during the shopping experience, making the process more intuitive and efficient.
How Does Gift Card Support Work in Smart Cart?
Once enabled, Smart Cart will allow customers to toggle between entering discount codes or gift cards in the same field. Here's how it works:
Toggle Between Discount Codes and Gift Cards: Customers can choose to enter either a discount code or a gift card in the same field.
Custom Messaging: The system will display messaging specific to gift cards, such as:
A success message when the gift card is applied correctly.
An error message if the gift card code is invalid or fails to apply.
How to Set Up Gift Card Support in Smart Cart
To enable gift card functionality in Smart Cart and configure it to meet your store's needs, follow these steps:
Navigate to the Smart Cart section, and find the Discount Code Input. (if you have not already enabled it, then add it to the footer of the cart).
Enable the Gift Card Toggle: Turn on the toggle to allow customers to use gift cards in the discount code field.
Customize Gift Card Messaging:
Set the Gift Card Label: The label that appears next to the gift card input field.
Set the Gift Card Button Label: The text that appears on the button used to apply the gift card.
Customize the Gift Card Invalid Message: The error message that will display if an invalid or expired gift card is entered.
Limitations of Gift Card Support in Smart Cart
One Gift Card Per Order: Only one gift card can be applied to an order at a time.
Third-party gift cards: Smart Cart supports gift cards from third-party apps as long as the codes are generated in Shopify.
Important Notes
Only One Gift Card Code: Each order can only apply one gift card code. Customers cannot stack multiple gift cards in the Smart Cart.
Gift Card Errors: If a customer enters an invalid gift card code, they will see the error message you configured under Gift Card Invalid Message.
Frequently Asked Questions
Q: What happens if a customer enters an invalid gift card?
A: If the gift card is invalid, an error message will appear, informing the customer that the gift card is not valid.
Q: Can I customize the gift card labels and error messages?
A: Yes, you can fully customize the gift card label, button label, and error message through your Rebuy settings to fit your store's branding and messaging.
Q: Does Smart Cart support discount codes?
A: Yes, Smart Cart fully supports Shopify discount codes. Customers can enter discount codes directly in the Smart Cart to apply promotions such as percentage-off discounts, fixed-amount discounts, and buy X, get Y offers before proceeding to checkout.
Q: Can I use gift cards from other apps with Smart Cart?
A: Yes. Smart Cart supports third-party gift cards. But only if the codes are generated through Shopify.