Getting Started & Prerequisites
Before getting started, make sure:
You have Rebuy Smart Cart installed and active.
You have the Rebuy x Klaviyo integration set up.
You have created a target list in Klaviyo to collect SMS subscribers.
You have valid URLs for your Terms of Service and Privacy Policy.
If you do not have Smart Cart installed, read this help doc.
If you have not integrated Rebuy and Klaviyo, read this help doc.
Step-by-Step Smart Cart App Setup Guide
Follow these steps to enable the Klaviyo SMS Capture app in Smart Cart:
1. Access Smart Cart:
In the Rebuy Admin, click on the Smart Cart tab.
Select the Smart Cart that you'd like to add the Smart Cart App to.
2. Open Smart Cart Editor
In the Smart Cart editor, click the "ADD +" button in the section that you'd like to add the Smart Cart to.
3. Add Smart Cart App
Click the component to select the Klaviyo Smart Cart App.
If you've never added a Smart Cart App to the section you've selected ➡️ there will be a specific box callout to add one.
If you have added a Smart Cart App to the section you've selected ➡️
there will be a "Smart Cart App" component, similar to the other options.
4. Select the Klaviyo SMS Capture App
Type "Klaviyo" into the search bar or scroll until you find the "Klaviyo SMS Capture" box.
Click the "INSTALL" button.
5. Setup the Smart Cart App
Toggle on the Smart Cart App and complete the following fields:
List ID
Get your Klaviyo Target List ID, which collects your SMS subscribers
To find the List ID, visit Klaviyo's how to find a list ID help doc
Prompt Text
This will be shown at the top of the Smart Cart
e.g., "Join our SMS Program"
Terms URL
Enter the full URL for your terms page for SMS handling
Privacy URL
Enter the full URL for your privacy policy page
6. Save your Work
After completing, click the "Save" button in the upper right-hand corner.
That's it! The app will render as specific within your Rebuy Smart Cart. You now have a place for you to capture customer phone numbers in the Rebuy Smart Cart to drive more sales and conversions 🎉
Klaviyo SMS Capture Example
Troubleshooting Tips
Prompt not displaying?
Prompt not displaying?
Double-check that:
Your Klaviyo integration is properly connected in Rebuy.
The Klaviyo SMS Capture App is enabled in Smart Cart settings.
Your Klaviyo list ID is valid and not archived.
Subscribers not appearing in Klaviyo?
Subscribers not appearing in Klaviyo?
Confirm the list ID is correct and the customer submitted a valid phone number.
More Rebuy x Klaviyo Resources
Check out this help doc for more Rebuy x Klaviyo use cases to add to your personalized ecommerce strategy!