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Klaviyo SMS Capture Smart Cart™ App

Grow your SMS subscriber base by capturing phone numbers directly in the Smart Cart. This guide outlines how to set up the integration.

Kyle Panganiban avatar
Written by Kyle Panganiban
Updated this week

Getting Started & Prerequisites

Before getting started, make sure:

  • You have Rebuy Smart Cart installed and active.

  • You have the Rebuy x Klaviyo integration set up.

  • You have created a target list in Klaviyo to collect SMS subscribers.

  • You have valid URLs for your Terms of Service and Privacy Policy.

If you do not have Smart Cart installed, read this help doc.

If you have not integrated Rebuy and Klaviyo, read this help doc.


Step-by-Step Smart Cart App Setup Guide

Follow these steps to enable the Klaviyo SMS Capture app in Smart Cart:

1. Access Smart Cart:

  • In the Rebuy Admin, click on the Smart Cart tab.

  • Select the Smart Cart that you'd like to add the Smart Cart App to.

2. Open Smart Cart Editor

  • In the Smart Cart editor, click the "ADD +" button in the section that you'd like to add the Smart Cart to.

3. Add Smart Cart App

  • Click the component to select the Klaviyo Smart Cart App.

If you've never added a Smart Cart App to the section you've selected ➡️ there will be a specific box callout to add one.

If you have added a Smart Cart App to the section you've selected ➡️

there will be a "Smart Cart App" component, similar to the other options.

4. Select the Klaviyo SMS Capture App

  • Type "Klaviyo" into the search bar or scroll until you find the "Klaviyo SMS Capture" box.

  • Click the "INSTALL" button.

5. Setup the Smart Cart App

  • Toggle on the Smart Cart App and complete the following fields:

    • Prompt Text

      • This will be shown at the top of the Smart Cart

      • e.g., "Join our SMS Program"

    • Terms URL

      • Enter the full URL for your terms page for SMS handling

    • Privacy URL

      • Enter the full URL for your privacy policy page

6. Save your Work

  • After completing, click the "Save" button in the upper right-hand corner.

That's it! The app will render as specific within your Rebuy Smart Cart. You now have a place for you to capture customer phone numbers in the Rebuy Smart Cart to drive more sales and conversions 🎉


Klaviyo SMS Capture Example


Troubleshooting Tips

Prompt not displaying?

  • Double-check that:

    • Your Klaviyo integration is properly connected in Rebuy.

    • The Klaviyo SMS Capture App is enabled in Smart Cart settings.

    • Your Klaviyo list ID is valid and not archived.

Subscribers not appearing in Klaviyo?

  • Confirm the list ID is correct and the customer submitted a valid phone number.


More Rebuy x Klaviyo Resources

Check out this help doc for more Rebuy x Klaviyo use cases to add to your personalized ecommerce strategy!

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