What is Malomo?
Malomo is a post-purchase experience platform that helps businesses:
Reduce customer support tickets.
Automate branded shipping notifications.
Generate additional revenue.
By keeping customers informed during the shipping process, Malomo enhances the overall customer experience.
Integration Overview
Integrating Rebuy with Malomo allows you to:
Enhance order tracking pages with personalized upsells and cross-sells.
Introduce new products during high-engagement moments.
Maximize AOV and create exceptional post-purchase experiences.
Installation Instructions
Step 1: Create a Rebuy + Malomo Widget
Log into the Rebuy Admin and go to Cart & Merchandising > Widgets > 3rd Party Widgets.
If you haven’t created a 3rd Party Widget yet, you’ll see a menu with prebuilt configurations. Choose the Malomo Widget option.
Name your widget something recognizable for easy identification later.
Step 2: Configure the Data Source (Recommendations)
The Data Source determines which products are recommended in your widget. You can:
Use AI-driven recommendations
Highlight Top Sellers
Curate and handpick products based on customer purchase history
By default, the widget starts with a blank rule. You can modify this by selecting preconfigured data sources like AI, Top Sellers, or Buy It Again, or by creating custom recommendations.
For more on Data Sources, refer to our Data Sources articles.
Step 3: Customize Styling, Language, and Presentation
With your Data Source set, you can customize:
Widget language
Number of recommendations displayed (typically 4 in a carousel)
Discount options and more
For detailed guidance, read these help docs:
Step 4: Add the Widget to Your Malomo Tracking Page
After finalizing your widget, copy the specific line of code found under the Placement section or in the Install Instructions at the top of the widget settings.
Contact your Malomo Representative and provide them with this code to add it to your tracking page.
For additional reference, consult Malomo's guide on adding Rebuy to your Tracking Page.
Final Steps
Once your Malomo Representative has added the widget code to your tracking page, your customers will see personalized product recommendations based on their preferences and purchase history. This enhancement aims to elevate the customer experience and drive additional sales.
