What is Yotpo Reviews?
Yotpo Reviews is a top-tier customer feedback platform for e-commerce stores. It lets merchants collect user-generated content—like star ratings, written reviews, photos, and videos—then display this content on product pages, marketing campaigns, and other touchpoints, helping build credibility and encourage sales.
Integration Overview
Integrating Yotpo with Rebuy enables you to surface verified star ratings and review snippets directly within Rebuy’s recommendation widgets—such as upsells, cross-sells, and post-purchase offers. This places trusted social proof right where shoppers make decisions, boosting confidence and conversion.
Key features include:
Star ratings and review text in recommendation widgets
Works across all widget types except post-purchase and checkout extensions
Installation Instructions
Prerequisite
Yotpo Reviews must already be installed and set up on your Shopify store.
Integration Installation
Connect Yotpo & Rebuy
In Rebuy Admin, go to Integrations → find Yotpo → click Connect Yotpo.
You’ll be redirected to Yotpo—log in and authorize the connection.
A success message confirms the integration is enabled.
Verify Webhook Sync
Within Rebuy Admin, go to Account → Status.
Under Yotpo Webhooks, confirm there are two active webhooks (for new and updated reviews). This indicates that the integration is pulling information necessary for displaying the reviews.
If needed, click Resync to refresh. These buttons will initiate a manual refresh of the connection between Rebuy and Yotpo, allowing for any changes or updates to be properly reflected in your widgets.
Enable Reviews in Widgets
In Rebuy Admin, select a widget (e.g., upsell or cross-sell).
Open its Integrations tab, toggle Yotpo Reviews on, and save.
Star ratings and review snippets will now appear in that widget.
Customize Star Appearance (Optional)
In Rebuy Admin → Dashboard → Manage Rebuy Theme, adjust star colors under Product Reviews to match your brand, then save.
FAQs
Q: Do reviews appear in post-purchase or checkout widgets?
A: No – Yotpo Reviews only integrate with upsell, cross-sell, and post-purchase Recommendation Widgets; they can’t be added to Checkout Extensions or the post-purchase widget.