Use this article to get product review star ratings and review counts showing next to products in your Smart Search Quick View results: connect a review provider, turn its star ratings on, and style how the stars look. The Product Reviews settings in the Smart Search Quick View editor control which review providers display star ratings and review counts in your Quick View search results. This article is part of the Smart Search Quick View documentation set — for a general introduction, see Smart Search Quick View: Overview.
What the Product Reviews settings do
The Product Reviews settings control which review providers display star ratings and review counts in your Quick View search results. Find them in the Quick View editor's left navigation under General Settings > Product Reviews. Opening the page shows the subtitle Select your product review app(s) and customize the display of the star ratings to match your brand.
The editor splits providers into two sub-sections based on your actual Rebuy account configuration — Connected in Rebuy and Not Connected — so it is clear at a glance which providers can display ratings onsite and which still need to be set up. The Product Reviews page is organized into four sub-sections:
Integrations is a shortcut card with a Rebuy Account Integrations Settings button that opens the main Rebuy Integrations admin page in a new tab. Use it when you want to manage your full set of Rebuy integrations, not just review apps.
Connected in Rebuy lists every supported review app that you have already configured in your Rebuy account. Connected apps can be toggled on or off here.
Not Connected lists supported review apps that you have not yet configured in your Rebuy account. Apps here cannot be toggled on until you complete their setup. Each Not Connected app has a Connect link that opens that provider's specific integration setup page in a new tab. Once you complete setup, the provider moves to the Connected in Rebuy sub-section the next time you load the Product Reviews page.
Styling controls the size and color of the star rating display in Quick View results.
(Screenshot above: The Product Reviews page in the Smart Search Quick View editor)
How to display review star ratings in Quick View
To display star ratings from a review provider in your Quick View search results, follow these steps:
Open the Smart Search Quick View editor in your Rebuy admin.
In the left navigation, under General Settings, select Product Reviews.
If the provider you want is listed under Connected in Rebuy, toggle it on. Star ratings will then appear next to matching products in Quick View results.
If the provider you want is listed under Not Connected, click Connect next to it. This opens the provider's integration setup page in a new tab. Complete the setup, then return to the Product Reviews page — the provider will now appear under Connected in Rebuy, where you can toggle it on.
For full setup instructions on each individual review app, see the Product Review Apps Help Center collection.
If no review providers are configured in your Rebuy account, the Connected in Rebuy sub-section shows an info alert reading Connect a provider to display ratings with a Connect button. Clicking Connect opens the main Rebuy Integrations admin page in a new tab so you can pick a supported provider and set it up.
Turn on star ratings for a connected review app
To turn on star ratings for a review app you have already connected, use the Connected in Rebuy sub-section of the Product Reviews page. It lists every review app you have already configured in your Rebuy account, and each connected provider has a toggle that turns its star rating display on or off in Quick View results.
All toggles are off by default, so star ratings will not appear in Smart Search Quick View until you explicitly toggle a provider on. Connecting a review app to your Rebuy account is not enough on its own.
Each connected provider also has a Manage link that opens that provider's integration settings page in a new tab within the Rebuy admin, so you can adjust the integration without leaving the editor flow.
If no review providers are configured in your Rebuy account, the Connected in Rebuy sub-section shows an info alert reading Connect a provider to display ratings with a Connect button. Clicking Connect opens the main Rebuy Integrations admin page in a new tab so you can pick a supported provider and set it up.
Connect a review app that isn't set up yet
To connect a review app you have not set up yet, use the Not Connected sub-section of the Product Reviews page. It lists supported review apps that Smart Search can work with but that you have not yet configured in your Rebuy account. Apps in this sub-section do not show a toggle, because an integration that is not connected cannot be enabled from the editor.
Each Not Connected app has a Connect link that opens that provider's specific integration setup page in a new tab. Once you complete setup, the provider moves to the Connected in Rebuy sub-section the next time you load the Product Reviews page, where you can toggle its star ratings on.
Styling the review stars
The Styling sub-section controls the appearance of the star ratings displayed in Quick View results. Four settings are available, each defaulting to your current Rebuy theme:
Size sets the star size. Choose from three preset positions on the slider — Small, Default, or Large. There is no custom size input.
Product Reviews Text sets the color of the review text shown alongside the stars, including the review count.
Star Color sets the color of the filled stars.
Background sets the color of the empty star area that appears behind partially filled stars.
To revert any setting to your Rebuy theme defaults, click RESET TO THEME at the bottom of the Styling card.
(Screenshot above: The Styling sub-section with size, text, star color, and background controls)
Supported review integrations
Smart Search supports star rating display for the following review providers:
Make sure an active supported integration is enabled in Rebuy for your review app to display reviews. For more details on currently supported review apps, see our Product Review Apps section in the Help Center.
Frequently asked questions
Does Smart Search Quick View show the full text of product reviews?
No, Smart Search Quick View does not show the full text of product reviews. In your search results, Quick View displays only the star rating and the review count (the number of reviews) next to each matching product, pulled from your connected review app. Shoppers see the visual star rating and how many reviews a product has, but not the written review content itself. To read the full reviews, shoppers open the product page, where your review app displays the complete review text.
I connected my review app, so why aren't star ratings showing in Quick View?
If you have connected a review app in Rebuy but star ratings are still not appearing in your Smart Search Quick View results, the most likely reason is that the provider's toggle is still off. Connecting a review app to your Rebuy account does not switch its star ratings on by itself — every provider toggle on the Product Reviews page is off by default. Open the Quick View editor, go to General Settings > Product Reviews, find your provider under Connected in Rebuy, and toggle it on. If the provider appears under Not Connected instead, its setup has not been completed — click Connect to finish it first.