Use this article to get Smart Search Quick View running on your store: confirm what you need first, turn it on, and jump to the guide for the part you want to configure.
Smart Search Quick View is the real-time search panel that appears when a shopper interacts with your store's search bar. It dynamically displays products, collections, and related search terms as shoppers type, adapting in real time to their input. This feature promotes product discovery, offers personalized recommendations, and helps boost conversions and revenue.
What is Smart Search Quick View
Smart Search Quick View is a search experience that surfaces recommendations in real time inside a panel attached to your store's search bar. As a shopper types, Quick View shows matching products, matching collections, and suggested search terms, so shoppers can find what they want without leaving the page they are on. Quick View is part of Rebuy Smart Search and is configured in the Quick View editor in your Rebuy admin.
The live preview editor
The Quick View editor includes a live preview of your actual storefront, rendered directly within the Rebuy admin as you configure settings. The preview reflects your real store theme, product catalog, and branding. Changes made in the editor do not go live until you save them.
The preview behaves differently depending on your store's search history:
Existing Smart Search users: The preview automatically loads using your store's top search data, so a relevant result set appears right away without any input required.
Net-new Smart Search users (no prior search history): You are prompted to enter a search term to activate the preview. Once entered, the preview renders results from your storefront for that query.
Context-aware preview: The preview reacts to the settings panel you have open. As you navigate through configuration options, the preview updates to reflect the scenario tied to that setting, so you can see the direct impact of each change as you make it.
(Screenshot above: The Quick View editor showing the live preview editor)
Tip: The preview inside the editor is rendered in your Rebuy admin. To see Smart Search Quick View running on your real store, click PREVIEW in the top bar of the Quick View editor, next to Save. It opens your storefront in Rebuy Preview Mode in a new browser tab, where you can run real searches and use Quick View the way a shopper would. The same preview action is also available on the Smart Search dashboard and in the Results Page editor.
What you need before using Quick View
Before you can use Smart Search Quick View, Smart Search itself must be installed and enabled on your store. Quick View is a feature of Smart Search and will not function until Smart Search is live. If you have not set up Smart Search yet, follow the Smart Search Installation Guide first, then return to configure Quick View.
How to enable or disable Quick View
You enable or disable Smart Search Quick View in two places in your Rebuy admin. Both control whether Quick View is active on your storefront:
Quick View editor toggle: Open the Quick View editor and use the Quick View toggle at the top of the editor. Turning it on makes Quick View active on your storefront; turning it off disables it.
Smart Search Settings page toggle: On the Smart Search Settings page, use the site-wide Quick View toggle in the Search Enabled card. Turning it on makes Quick View active across your store; turning it off disables it. See Smart Search Global Settings.
Smart Search itself must be installed and enabled for either Quick View toggle to take effect. If Quick View is not appearing on your storefront and the editor toggle looks correct, check the site-wide toggle on the Smart Search Settings page as well — either one being off will disable Quick View.
(Screenshot above: The Smart Search Quick View enable/disable toggle in the Rebuy admin)
Where each Quick View setting lives
You configure Smart Search Quick View in the Quick View editor. To open it, go to Smart Search → Quick View in your Rebuy admin. Layout Settings sits on the root screen of the editor's left sidebar, near the top. The rest of the settings are grouped into General Settings — which includes Interaction Settings, Product Display (with Call to Action inside it), and Product Reviews — and Advanced Settings, which holds the Selectors, Event Callbacks, and Custom CSS screens. Use the section below that matches the area you want to configure.
Set up what shoppers see as they search
Set up what shoppers see before they type (suggested search terms, collections, and products), as they type (auto-complete and matching results), and when a search returns no results.
Control how products appear in Quick View results
Control how products appear in your Smart Search Quick View results — card layout, image ratio and hover behavior, column spacing and breakpoints, variant display, alignment, text colors, the number of products shown, and the Add to Cart button.
Display product review star ratings in Quick View
Display product review star ratings and review counts in your Smart Search Quick View results from supported review apps, connect or manage review providers, and style the star display.
Choose a Quick View layout and add advanced settings
Configure your Smart Search Quick View display as a dropdown or side search layout, point Quick View at the right trigger element with CSS selectors, embed Quick View within another area of your store, add event callbacks, and apply custom CSS.
Show blog posts and pages in Quick View results
Surface blog posts, articles, and pages alongside products as shoppers type in Smart Search Quick View. Content Search covers both Quick View and the Smart Search Results Page in one article.
Frequently asked questions
How do I preview Smart Search on my site?
To preview Smart Search on your site, click PREVIEW on the Smart Search dashboard, the Quick View editor page, or the Results Page editor page. Any of these opens your storefront in Rebuy Preview Mode in a new browser tab, where you can run real searches and use Smart Search the way a shopper would.
Opening the Quick View editor or the Results Page editor also loads a live preview of your storefront inside the editor itself. That in-editor preview is rendered in your Rebuy admin rather than on your live store: if your store has prior search history, it populates using your top search data, and if your store has no prior search history, enter a search term to activate it.
Why aren't my products or collections showing in Quick View?
If a product or collection is missing from your Smart Search Quick View results, there are four common causes. Work through them in order:
The product is tagged
exclude_rebuyin Shopify. This tag hides a product from Rebuy recommendations and from Smart Search results. Remove the tag from the product in Shopify to make it searchable again. See Hide Products From Being Recommended.The product is out of stock and out-of-stock products are hidden. The Hide Out of Stock Products setting on your Smart Search Settings page removes sold-out products from search results. Turn it off if you want out-of-stock products to keep appearing. See Smart Search Global Settings.
The collection is excluded in your Smart Search settings. Collections you have excluded on the Smart Search Settings page do not appear in Quick View results. Remove the collection from the exclusion list to surface it. See Smart Search Global Settings.
Your Smart Search data has not finished syncing. When you change products or collections in Shopify, Shopify notifies Rebuy through webhooks and Rebuy updates its Smart Search data. That update can lag behind Shopify during network disruptions, high traffic, or temporary API rate limits. To force a refresh, go to Smart Search → Settings in your Rebuy admin and run a re-sync from the Sync Manager. See Smart Search Global Settings.
After making a change or running a re-sync, reload your storefront and search again. The product or collection should now appear in Quick View. If it still does not, send us your store details and an example product or collection through the messenger on this page.
More questions? Check out our Smart Search FAQ document for some frequently asked questions. If you don't see your answers there, please feel free to send them to us via the messenger on this page along with your details.