Summary
Rebuy's Professional Services Program is designed to make the implementation process seamless and effective, driving substantial value for merchants. This program is available to all Rebuy customers. By opting into this program, merchants experience significant business growth:
2.7x More Revenue: Merchants in the program generate substantially higher revenue compared to those who do not.
92% Higher ROI: Optimize your return on investment with streamlined processes and expert recommendations.
75% Boost in Average Order Value (AOV): Enhance your customers' experience and increase revenue per transaction.
Our six-step process ensures a smooth, efficient, and impactful integration tailored to your business needs.
Rebuy Professional Services Program: 6 Key Steps
Step 1: Pick and Purchase Your Implementation Package
Start your journey by meeting with a Rebuy team member to assess your business requirements. Based on your goals, the team will recommend a suitable implementation package and provide pricing details.
Key Benefits:
Tailored recommendations for your business needs.
Clear and transparent pricing for informed decision-making.
Step 2: Implementation Kickoff
After purchasing your package, you'll be introduced to a dedicated Implementation Manager. This expert will:
Serve as your primary point of contact throughout the program.
Gather detailed requirements and make impactful recommendations.
Collaborate with Rebuy Implementation Engineers to handle the front-end development needed to bring your vision to life.
Key Benefits:
Expert guidance every step of the way.
Professional development tailored to your vision.
Step 3: Training and Onboarding
While engineers execute the technical implementation, you'll meet with the Success Team to learn how to make the most of the Rebuy platform. The training covers:
Best practices for merchandising and personalization.
Building rules for effective targeting and discounting.
In-depth guidance on achieving your business objectives with Rebuy.
Key Benefits:
Hands-on training for long-term success.
Proven strategies to maximize results.
Step 4: Review, Test, and QA
Once the first iteration is ready, you'll receive a draft for review in a duplicate Shopify theme, ensuring no disruptions to your live store. You can:
Review the implementation in a safe, non-live environment.
Provide feedback for revisions until everything meets your expectations.
Key Benefits:
Confidence in a well-tested implementation.
Zero risk to your live Shopify instance during development.
Step 5: Go-Live
With everything finalized and your merchandising and personalization rules perfected, it's time to go live! You can:
Schedule a go-live call with your Implementation Manager.
Align asynchronously with the team for a seamless go-live experience.
Key Benefits:
A hassle-free transition to your live environment.
Dedicated Professional Services Team support to ensure a successful go-live.
Step 6: Post-Implementation
Once live, the Professional Services Team continues to support you with:
A detailed change log summarizing the implementation.
Handover to the Support Team or your dedicated Merchant Success Manager (if applicable).
Up to 30 days of post-implementation support from the Rebuy Professional Services Team.
Key Benefits:
Clear documentation for easy tracking of changes.
Seamless transition to ongoing support.
Expert guidance during the critical post-implementation period.
Ready to Get Started?
Transform your business with Rebuy's Professional Services Program. Schedule a call with our team today to learn more about our implementation packages and how we can help you achieve your goals.